Everything to know — before you book.
We keep our policies clear and consistent so every pet receives the same high standard of care. Below: hours, vaccinations, holiday schedule, and reservation requirements.
Open seven days a week.
Standard Hours
Sunday hours match the rest of the week.
Outside Standard Windows
Additional pickup or drop-off times may be available by appointment, subject to staff availability.
Early/Late Fee
$10 per pet per occurrence
- Early check-in counts as one occurrence
- Late check-out counts as a separate occurrence
Fee waived for VIP Boarding customers and active membership holders.
What we require, and why.
Current vaccination records protect every pet in our care. Please bring documentation from your veterinarian at booking.
Required Vaccinations
Highly Recommended
Recommended vaccinations are not required for boarding but encouraged for protection during higher-exposure stays.
All pets must be 16 weeks of age or older for boarding. Bring printed or digital vet records to your first stay — they only need to be verified once unless your vaccinations change.
Modified policies during major holidays.
To ensure consistent staffing and quality of care during peak travel periods, we observe modified policies on the following major holidays.
Holiday Rules
Observed Holidays
Modified rates during peak periods.
During our highest-demand periods, modified pricing applies per night for the first dog in a suite. This allows us to schedule additional trained staff and maintain the level of care our customers expect during peak travel seasons.
2026 Holiday Rates
Premium Boarding
$45
per night
VIP Boarding
$75
per night
Standard multi-dog discount still applies. Holiday rates apply per night for any reservation that includes one or more peak dates, regardless of drop-off or pickup day.
2026 Peak Periods
An open and inclusive reservation policy.
We accept reservations based on availability and the temperament of the pet. We do not discriminate based on breed or spay/neuter status. Every dog is evaluated as an individual.
All Breeds Welcome
We do not restrict by breed. Every dog is evaluated based on individual temperament during their first stay.
Spay/Neuter Optional
Spay/neuter status does not affect reservation acceptance. Female dogs in heat are accommodated with additional sanitation measures.
Booked by Availability
Reservations are accepted based on availability and capacity. We recommend booking 2–4 weeks in advance, longer for holidays.
An additional fee of $30 applies to female dogs in heat to cover enhanced sanitation. Dogs in heat cannot share a kennel with other pets and may require an additional kennel at added cost.
Have questions about our policies?
We're happy to walk through anything that needs more clarity before your pet's stay. Reach out — we answer every message personally.
Policies, pricing, and requirements are subject to change and will be confirmed at the time of booking.